CONTACT

Contact

For any automation requirement, call or email us and we will get back to you as soon as possible.

RUN-AN TECHNOLOGY CO., LTD.

潤鞍科技有限公司

Tax ID
61985723
Address
4F., No. 139, Sec. 3, Zhonghua E. Rd., East Dist., Tainan City 701, Taiwan

FAQ

How to work with us

Process, deliverables and warranty.

What is the process for commissioning an automation project?

1. Send your requirements by email or call us. 2. We prepare a project requirements sheet for your confirmation. 3. Once confirmed, we issue a quotation. 4. You sign and return it; we start the design and invoice a 30% deposit. 5. We commission the system on site and invoice 60% once the functions are verified. 6. In the final phase you validate the system and we submit an acceptance report. 7. On your acceptance we invoice the remaining 10%.

What is delivered? Is source code included?

Deliverables follow the items listed in the quotation. Unless a source-code buyout is stated there, delivery is closed-source: a complete, working system is the deliverable and source code is not included. If you need the source code, please raise it during the requirements stage so it can be listed in the quotation.

Is there a warranty, and for how long?

We provide a one-year warranty from acceptance, covering the items listed in the quotation. Maintenance and feature extensions after the warranty period can be quoted separately.

How do I get started, and what should I prepare?

Email runanauto@gmail.com or call +886-6-2672250. If you have existing wiring diagrams, PLC models, I/O counts, a description of the functions you need or photos of the site, sending them along speeds up the requirements sheet and quotation.